Privacy Policy

Effective Date: June 29, 2026 | Last Updated: June 29, 2026

D.E. Cressman Insurance Agency Inc. (“Cressman,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients, website visitors, and prospective customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at choosecressman.com, contact us by phone or email, submit a quote request, or otherwise engage with our agency.

By using our website or providing information to our agency, you agree to the terms of this Privacy Policy. Please read it carefully.

1. INFORMATION WE COLLECT

We may collect personal information in the following ways:

a. Information You Provide Directly When you request a quote, contact us, or submit forms on our website, we may collect:

• Full name
• Mailing address
• Email address
• Phone number
• Type of insurance coverage requested
• Information related to your home, vehicle, business, or other insured property
• Date of birth and driver’s license information (where required for quoting)
• Other information you voluntarily share

b. SMS / Text Message Consent By submitting a quote or contact form on our website and opting into SMS communications, you consent to receive text messages from D.E. Cressman Insurance Agency Inc. regarding your insurance inquiries, policy updates, and related agency communications. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent are not shared with any third parties.

c. Information Collected Automatically When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL or search terms used to reach our site
• Device identifiers and cookie data

d. Information from Third Parties We may receive information about you from insurance carriers (such as Erie Insurance), third-party rating platforms, or publicly available sources to assist in providing accurate quotes and coverage recommendations.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To respond to your insurance quote requests and inquiries
• To communicate with you about policies, claims, renewals, and coverage options
• To send you text messages and emails you have consented to receive
• To improve the functionality and content of our website
• To comply with applicable state and federal insurance regulations and legal obligations
• To process payments or billing inquiries
• To protect against fraud and ensure the security of our systems
• To conduct internal analytics and improve our services

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following limited circumstances:

a. Insurance Carriers and Partners To provide you with insurance quotes and bind coverage, we share relevant personal information with our primary carrier, Erie Insurance, and other providers as necessary. These carriers have their own privacy practices and are bound by applicable law.

b. Service Providers We may engage trusted third-party vendors to support website hosting, email delivery, CRM platforms, and similar operational functions. These vendors are contractually prohibited from using your data for any purpose other than providing services to us.

c. Legal Requirements We may disclose your information when required by law, court order, regulatory authority, or to protect the rights, safety, or property of our agency, clients, or others.

d. Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the successor entity, subject to the same privacy protections described here.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small data files stored on your device that help us remember your preferences and understand how visitors interact with our site.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain areas of our website.

5. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to maintain our business records, and to comply with applicable legal and regulatory requirements, including those imposed by the Pennsylvania Insurance Department and other applicable authorities. When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you believe your information may have been compromised, please contact us immediately at allison@choosecressman.com.

7. YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to know what personal information we collect and how it is used
• The right to request access to or a copy of your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to legal retention requirements
• The right to opt out of marketing communications at any time

Pennsylvania residents may also have rights under the Pennsylvania Personal Information Protection Act (PIPA) and other applicable state laws. To exercise any of these rights, please contact us using the information below.

8. CHILDREN’S PRIVACY

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites, including Erie Insurance and social media platforms such as Facebook, Instagram, LinkedIn, and YouTube. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. The updated policy will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy regularly. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. CONTACT US

If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us:
D.E. Cressman Insurance Agency Inc. 2310 Walbert Avenue Allentown, PA 18104
Phone: (610) 433-1568
Email: allison@choosecressman.com
Website: choosecressman.com