Reviews & Testimonials

Reviews & Testimonials2018-08-01T12:16:38+00:00

Best Insurance Agent in the Lehigh Valley – Dan Cressman is the best agent in the Lehigh Valley. I have my Personal and Business insurance with Dan. He is available 24/7 and is always available to take my calls and provide excellent service.
-Jon Kuhns, Kuhnsville Car Wash LLC

After a frustrating experience with my current (or should I say former) auto insurance company I decided to call the company Gunther is always talking about. Mary Ann Answers the phone and was EXTREMELY courteous and helpful. I asked for a quote and was given a price of less than half what I was paying with more coverage! I then asked about renters insurance and yes I saved even more money. A few days later I started thinking about my life insurance and guess what… WHAM! for the same premium I’m getting nearly double the benefit and yet another discount on my auto policy! I’m telling everyone about D.E. Cressman! They Rock! Everyone I have dealt with at your company has been VERY courteous and down to earth. I appreciate this kind of service that you just don’t find anymore.
– James W.

The Cressman agency is absolutely the best insurance agency I’ve ever dealt with in 32 years. They are professional, courteous, prompt. They ask questions and they consult not sale. When you call they actually say good morning and ask how they can assist you. Everyone in the office is that way and I don’t plan on dealing with anyone else. They are definitely number 1 in my book!!!!
-Sean J., customer since 2016

Rates are great! Always courteous and helpful whenever I contact them. Made switching a breeze.
-Customer since 2016

I can only say that our relationship has endured all these years due mostly to your efficient , considerate and responsive operation.
-Customer since 1977

I have been with Cressman Insurance since I turned 16 years old (currently I’m 43 years of age) My husband and I were married 18 years ago and since then we both have had our vehicles insured through Cressman and we also have our homeowners insurance through them as well. Would not go anywhere else! Not too long ago I had a few questions and Dan called me back, personally, after hours to address the questions that I had. Couldn’t ask for better customer service!!
-Kelly R., customer since 1993

We purchased a new car on Memorial Day Weekend. We emailed the auto change over the weekend, thinking the issue would be addressed first thing when the staff came to work after the Holiday. Much to our surprise, we received a response to our email IN FEW HOURS. Fantastic Customer Care!!!
-Raymond L., customer since 2017

I’ve been with Cressman Insurance Agency since I first started driving, which is longer than I like to admit! I didn’t think of going anywhere else once I needed renters insurance. When I moved out of the Lehigh Valley to the Philadelphia suburbs, I never even considered changing agents. Cressman has always been there for me. Through many claims and questions, they have been there every step of the way. Truly the best long distance relationship I’ve ever had! 
-Customer since 1996

From the very first time I was welcomed in your office I felt comfortable that when I need assistance or have questions I can contact your office and help would be given!
-Customer since 2016

Kim C did a wonderful job keeping me informed every step of the way in obtaining my life insurance and worked hard at getting me the coverage I needed within our budget!
-Customer since 1418

We have been policy holders with Dan for over 20 years. We started with auto and as our needs changed, added home and life. I try to meet with Dan every other year, or so, to review our policies. Dan always takes the time to ask questions to see if we’ve had any life changes. Then, if our needs have changed, may recommend products or changes to our policies. I’ve never felt pressure to make changes or add products, but always appreciated his insight and recommendations.
-Corin D., customer since 1989

The staff at DE Cressman is friendly, helpful, and knowledgeable. The agency is well staffed and never too busy to help you out. Dan knows his business and is extremely personable. He is always willing to meet with you to discuss any needs you might have. We have been a customer for over 30 years. We insure our vehicles as well as our home with them. Their rates with Erie have remained competitive over the years.
-Bart T., customer since 1978

We have always been impressed with the level of service and professionalism that has been provided to us from the staff and especially Kim!
-Martin P., customer since 1988

We get affordable rates and great customer service on auto and home insurance!
-James L., customer since 1983

Every time I call you guys every one of your staff is pleasant and willing to assist. It just makes it an easy process all around.
-Customer since 1995

I could not have been any HAPPIER from the service I received from Cressman Insurance. Their staff was knowledgeable and professional in helping me with my insurance needs. They explained the entire policy to me, and advised me of all options and cost. I would gladly recommend them for all your insurance needs! Ray Stromberg
-Raymond S., customer since 2018

Dan and his team always does a great job. I have been with his agency for nearly 20 years and I am very pleased with his service. Whenever I have a question, Dan is there for me. Highly recommended!
-William R., customer since 1999

Dan Cressman Agency has covered our business, home, rental, cars & boats for many years. Dan and the girls have always been available, honest, helpful, a totally professional business. Erie Insurance has been a value & valuable asset to our business and personal needs. Being in the automotive collision business, I have dealt with the “previous type of unhappy” customer. People would bring in vehicles that were hit in the front and claim the dent in the rear quarter was from the same accident when it was obvious from the rust already formed in the rear dent that it was from a previous incident. We would let the insurance company know what the customer wanted but let the insurance company make the call. A lot of times customers were given the benefit of the doubt by the insurance companies and Erie was one of the most fair companies to their customers. Cressman Agency has made the chore of finding insurance that is there when you need them a pleasurable experience. Thanks for being there when we needed you!!!
-A More Than Happy Customer

Great service, great rates and a very friendly and knowledgeable staff. Have both car and homeowners insurance couldn’t be more pleased.
-David A., customer since 1971

Dan and his staff are great-always helpful and promptly. Dan was especially fantastic when our home was severely damaged during Hurricane Sandy with massive 80 foot oak trees falling on our house. The coverage was there and Dan was there every single step of the way including a visit to our home within 24 hours of the incident. Awesome service!!!
-Boyd H., customer since 1967

The staff has always been very attentive to my queries whether in particular details or for general questions. Also, many years ago, the home policy covered every aspect of the water damage that was incurred.
-Customer since 1977

I have been a client for 48 years and have never had any problem with Cressman. Dan and his entire staff are very professional and friendly. They are a great company and good people.
-Ricky S., customer since 1977

My wife and I have been customers at D E Cressman Insurance Agency for over twenty years. We have always been treated professionally and honestly by everyone within the organization. We have never considered switching insurance agencies because of the service that we have received throughout the years.
-Richard S., customer since 1990

Very nice customer service on the phone!
-Customer since 2016

Staff have been extremely accommodating throughout my process of switching insurance companies. Allison was patient with my questions and thorough with her explanations! I felt very comfortable and have had further contact with her with other questions which she was very helpful with as well!
-Customer since 2018

Fair rates, good coverage and great service….enough said!!!
-Lorene W., customer since 2008

Service with a smile!!!
-Customer since 2017

Always a quick satisfactory response when needed! Competitive premiums!
-Carl C., customer since 2009

Very easy process. My time is scarce and I was able to get the coverage I desired immediately off of a phone call.
-Drew P., customer since 2018

Your staff had a prompt response and answered all my questions with the correct coverage.
-Ronald K., customer since 2002

We always feel welcome and never feel rushed or that we are taking up to much of your time. Everything is explained so we can have a full understanding of what our policies are about. One more thing you and your team always look to save us money.
-Joseph B., customer since 1997

I was very happy to find an agency that could cover all my business and personal needs. I have very specific insurance needs and DE Cressman satisfied every one. Plus, I really enjoy working with Kim who is very responsive and pleasant.
-Deborah D., customer since 2017

The Cressman Agency is 1) very professional, customer service oriented and 2) quick to help answer/respond to my needs or concerns and 3) offer sound advice.
-Customer since 2016

Everyone is so helpful and friendly whenever I contact your office.
-Customer since 1988

Your office is always willing to answer questions when needed and great at guided or helping with insurance needs 🙂
-Customer since 2015

Your staff is always professional and very responsive to my needs when I call with a questions and/or change my coverage. They always follow-up and get back to me when they say they will without me having to follow-up myself.
-Customer since 1998

Dan is the man!
-Customer since 2011

We have been with Cressman Insurance for 35 years and they are the best. They are very informative and super friendly.
-Customer since 1987

We love the customer service from your staff. When we call the office it is as if they have known us forever. Kim has been especially helpful with all of our needs. No pushy sales techniques.
-Paul L., customer since 2013

Great people and great prices!!
-Tora S., customer since 2017

I love that when I call a live person answers and is able to help me immediately….very uncommon in today’s automated world.
-Customer since 2017

You have always been at the other end of the phone for questions we have. We know you are there if we need you for help paying on the computer, a claim, a new car purchase, our children when they started driving, our home insurance and now our rental insurance, car insurance. It is a comfort to know there are people who still care about you and your family needs. Thank you xoxo
-Neil F., customer since 1983

Always great service! My daughter just set up her first auto policy which makes her the third generation who uses Cressman.
-Customer since 2003

Cressman Insurance is so much more than just an insurance provider. They actually “care” about you and make suggestions even if it’s something that would not benefit them directly. Whenever I had a claim, they went above and beyond my expectations by resolving any issues fairly and quickly. Great company and staff.
-Darryl S., customer since 2002

Service was awesome and all staff very pleasant! I like having a one stop shop for all my insurance needs. Thank you!
-Robin S., customer since 1998

Recently we had an issue with 2 different service companies. Finally taken care of by the 3rd company. It’s been a frustrating month. I can’t tell you how much we appreciate you and your Staff. Customer Service is not just “the phone” It’s treating people as you would want to be treated.” !!! At D. E. Cressman, you & your Staff get that – We appreciate you always being there !
-Customer since 2006

Your staff is friendly and knowledgeable, and always quick to answer any questions and calls.
-Amanda C., customer since 2004

The staff is very nice to deal with at the office. It made my homeowner’s policy conversion easy!
-Customer since 1991

I’ve been with D E Cressman since I’m 16 on my parents insurance and have had my son on mine. Always fast courteous service!
-Jodi E., customer since 1986

We have had very few claims in all the years with D. E. Crrssman. But when we did they were extremely quick and efficient in settling the matter. They eased our minds in a stressful situation.
-Barbara R., customer since 1977

You were very helpful when I contacted you about needing insurance !!!
-Barbara M., customer since 2017

I have been working with Kim for many years. She is always looking out for my family and has offered many great great suggestions over the years. It is a real family oriented business.
-Customer since 2013

Always courteous, always available, and always make everything easy!
-Customer since 2000

Friendly, fast service. Great prices. Everyone knows what they are doing and talking about.
-Dennis G., customer since 1984

You always make it easy no matter what I contact the office about.
-Customer since 2005

It was a very smooth transition switching from State Farm to your agency for a considerable savings!
-Denny A., customer since 2017

Professional, efficient, and friendly service with competitive rates–what’s not to like!
-Customer since 2017

You guys are very helpful and pleasant in answering any questions and respond quickly to any emergency.
-William M., customer since 2008

It’s always nice to walk into the Cressman agency office and be greeted with all the smiling faces. All good businesses are based upon the personal service and the DE Cressman agency definitely has it.
-David C., customer since 1996

I always feel like family or long time friend when I walk in. It’s great to be with a company that knows you by name and not just a policy number.
-Eric M., customer since 1997

Everyone made me feel comfortable and I also like that you appreciate my business!
-Peter P., customer since 2018

Whenever I call with a question everyone in the office is always very helpful. It’s appreciated!
-Customer since 2016

We have been with your agency 38 years now. You have very personalized service and competitive rates. The few claims we have had were handled beautifully!
-Customer since 1980

Very affordable and convenient!
-Jesus R., customer since 2017

Cressman does everything right , I have been with them since 1995 and have always been extremely happy with their services.
-Vicki C., customer since 1986

The super service. They go beyond expected service!
-Dennis B., customer since 2018

Allison was very professional and helpful! 5 star service complimented with knowledgeable answers to my questions! I highly recommend this agency!!
-Daniel B., customer since 2018

Always willing to help when we call!
-Customer since 2002

Customer service is so friendly and very helpful. Insurance pricing is amazing!
-Randy D., customer since 2018

Customer service is top notch. They are always there for us when we need assistance.
-Scott S., customer since 1997

There are no unwanted surprises. Fast and fair service and response. Competent employees that treat you respectfully!
-Dennis H., customer since 1985

Everyone is super nice and they have reasonable priced insurance.
-Customer since 2017

They are always there when I have question. Was a great friend to my brother who has since passed and I am sure he is helping my brothers family.
-Customer since 1980

Great customer service and industry knowledge.
-Customer since 1985

Family like environment, any time I call with a question they always come through!
-Noel T., customer since 2002

Allison has always been extremely responsive and supportive. She and Cressman have been the best insurance company I have ever been a client of. I am very grateful of her timely support and attention when it has been needed. Her turn around time on issues is really very impressive and hard to believe sometimes in this day and age. Thank you very much for your support.
-Grant C., customer since 2002

Whenever we needed anything, Cressman Agency was quick to offer assistance. Greatly appreciated the personalized care.
-Customer since 1997

They are always available when i have a question. Dans the man!!
-Robert D., customer since 2003

We love you guys! Great customer service!
-Customer since 2015

Even though I’ve moved out of the area, whenever I have a question or need to make an adjustment, D E Cressman has been very helpful & knowledgeable. They seem to have my policies right at their fingertips.
-Customer since 1977

Steph and Allison are the GREATEST and so is D E Cressman Ins. The best agency I ever found.
-Jeffrey K., customer since 2015

Have always gotten responses to question or concerns In reasonable time.
-Customer since 1977

I love the personal attention when I call into the agency with questions. You guys are always very friendly and a pleasure to do business with. Keep up the good work.
-Jeffrey W., customer since 1985

You were very helpful in helping me with adding the Renter’s Insurance back on my policy and then took the extra step when I needed it emailed over to my apartment for their records and the changes that were needed.
-Michelle B., customer since 1993

Great customer service. We have been with DE for 15 years plus- the service has never changed. thanks
-Donna L., customer since 1999

You are always right there to answer questions or take care of claims. The process is always smooth and is taken care of immediately. No hassles.
-Customer since 2009

I had a few incidents at my place of business. Dan was there every time to help out and help me file the claims to get the most for my efforts.
-Customer since 1977

Effective customer service experience since day one…
-Edwin V., customer since 2017

Great Customer Service and affordable prices
-Customer since 2008

My family and I have been with Cressman Insurance for well over 30+ years, and have had nothing but great service! And in the very few times we needed to call them for assistance and/or help, they have always been there for us.
-Customer since 1996

Cost are relatively low. Customer Service is always wonderful!!
-Melissa L., customer since 2000

Someone is always available to help whenever I need help. I get what I need.
-Customer since 1999

They are easy to do business with. Changes or additions via telephone contact is simple.
-Customer since 1982

D.E. Cressman and staff have always given very quick, accurate, and personal service.
-Gerald F., customer since 2015

The D E Cressman crew make me feel at home & I am happy 2 have Erie in my life. Thank you.
-Lowell G., customer since 1982

Your responses to the questions that I had regarding the quote you provided were very prompt and thorough and you made my placing my insurance with you very simple and easy.
-Customer since 2017

Your agency has always been very responsive with any questions or new insurance needs.
-Susan K., customer since 1996

When I call I always get a real person and feel like the Cressman family knows me, they are nice and fast to respond. Been a customer for over 20 years, and don’t plan to change.
-Customer since 1999

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